OUR ALL-EMPLOYEE QUALITY APPROACH The Boston Scientific quality process is central to our culture. It is posted in all workspaces, on every employee ID card and on digital display, intranet and other device screens throughout the business. All employees play a role in continually raising the bar for product quality and patient safety, and every manufacturing and distribution site relies on a shared set of metrics to ensure the highest quality standards are met consistently in all our operations. A unified, patient-centric framework enables us to be vigilant about our quality results as we continually evaluate the efficacy of our processes and systems. Oversight of this work includes governance by the company’s Board of Directors and its risk committee. The board’s executive compensation and human resources committee assesses quality performance and applies a quality metrics modifier to our annual bonus plan, which helps to reinforce accountability across the company. IMPLEMENTING OUR STRATEGY AND MAKING CONTINUOUS PROGRESS At all stages of quality product development, we are focused on the unmet needs of patients who will benefit from our products. Comprehensive systems and processes The company’s global quality and safety teams manage the processes and systems for everything we do – from research, development and design to product building, supply chain operations and distribution. This includes all processes for the end-to-end lifecycle of our products, from design and risk assessment to in-depth usability engineering. A vital aspect of this work is the selection of quality materials. Our teams carefully assess component and device materials and consider a range of factors, from efficiency and availability to worldwide medical and environmental requirements and regulations. April 2023 © 2023 Boston Scientific | 2
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